Privacy Policy

Last updated: 16 February 2026

NobleFlow respects your privacy. This policy explains what data we collect, why we collect it, and how we use it when you visit our website or contact us.

1) Who we are

NobleFlow is operated by:

Business name: NOBLEFLOW

Email: connor@nobleflow.co.uk

Location: United Kingdom

2) What information we collect

We may collect the following information when you contact us or use our services:

• Name

• Phone number (including WhatsApp)

• Email address

• Business name

• Any message content you send us

• Technical data (IP address, device type, browser type, pages visited) if analytics is enabled

3) How we collect it

We collect data when you:

• Message us on WhatsApp

• Submit a form on our website (if enabled)

• Start a free trial or become a customer

• Use our website (cookies/analytics)

4) Why we use your data

We use your data to:

• Respond to enquiries and provide support

• Set up your free trial and account

• Provide the NobleFlow service (lead capture and admin flow)

• Improve our website and service

• Send service-related updates (not spam)

5) Legal basis (UK GDPR)

We process personal data under one or more of these bases:

• Consent (when you choose to message us or submit details)

• Contract (to provide the service you request)

• Legitimate interests (to operate, improve, and secure our service)

6) Who we share data with

We may share data with trusted service providers needed to run NobleFlow, such as:

• Hosting / website provider

• Email provider (Google Workspace or similar)

• Automation/integration tools (e.g., Make)

• Payment processor (e.g., Stripe)

• Analytics tools (if enabled)

We only share what’s necessary and we do not sell your personal data.

7) Data retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, or support requirements. If you become a customer and later leave, we may retain limited records where required by law.

8) Your rights

You can request to:

• Access the personal data we hold about you

• Correct inaccurate data

• Delete your data (where applicable)

• Object to processing

• Withdraw consent (where consent is the basis)

To make a request, contact: connor@nobleflow.co.uk

9) Security

We use reasonable administrative and technical measures to protect your information. No system is 100% secure, but we take security seriously.

10) Cookies

We use cookies to run our site and (optionally) understand usage. See our Cookie Policy for details.

11) Contact

If you have questions about this policy, contact:

Email: connor@nobleflow.co.uk

Terms of Service

Last updated: 16 February 2026

These terms apply when you use NobleFlow, our website, or start a free trial. By using the service, you agree to these terms.

1) The service

NobleFlow provides an enquiry capture and admin flow system for trade and service businesses. We help collect customer enquiries and present them in an organised way.

NobleFlow does not:

• Set your prices

• Book jobs on your behalf

• Make business decisions for you

  You remain responsible for how you handle enquiries, jobs, and customers.

2) Free trial and subscription

We offer a 10-day free trial. After the trial, continued use requires a paid subscription at the current price shown on our website or agreed in writing.

3) Payments

Payments are billed in advance on a monthly basis. If payment fails, access may be paused until payment is received.

4) Cancellations

You can cancel at any time. Cancellation stops future billing. We do not provide refunds for the current billing period unless required by law.

5) Your responsibilities

You agree to:

• Provide accurate information when setting up your account

• Use the service legally and responsibly

• Not misuse the service (spam, harassment, illegal activity, abuse)

6) Data and ownership

You own your business data. We process data to provide the service. We may store and process enquiry information as needed to deliver the service.

7) Service availability

We aim for high reliability, but we do not guarantee 100% uptime. There may be outages due to maintenance or third-party services.

8) Limitation of liability

To the fullest extent permitted by law, NobleFlow is not liable for:

• Lost profits, lost jobs, or missed opportunities

• Indirect or consequential losses

  Our total liability is limited to the amount you paid to us in the last month of service

9) Changes to the service or terms

We may update the service and these terms from time to time. The latest version will be posted on our website.

10) Contact

Questions about these terms: connor@nobleflow.co.uk

Cookie Policy

Last updated: 16 February 2026

Cookies are small files stored on your device that help websites work properly.

1) Cookies we use

We may use:

• Strictly necessary cookies (site functionality/security)

• Analytics cookies (to understand how the site is used)

• Marketing cookies (only if enabled and consented to)

2) Managing cookies

You can control cookies through your browser settings. If we use non-essential cookies (analytics/marketing), we will request your consent via a cookie banner.